Operations Director GCO (PL)



Taking the leadership for Custom Production & Service in Poland that is part of Global Custom Operations.  


The Operations Director will work intrinsically with our Global Custom Operations, partnering with various departments and teams to work collaboratively in managing Custom Production & Service in Poland, to meet customer needs and respected service standards. The Operations Director will use their lean manufacturing experience to oversee all phases of daily operations, to ensure operations deliverables follow project specifications and meet customer needs. This role leads the development of improved processes to better serve customers and achieve financial targets. 


What tasks are waiting for you:

  • Strategic planning (short and long term) to further develop the business.  

  • Direct and manage the overall performance of Custom Production & Service to increase growth, efficiency and maximize performance.

  • Develops effective operations solutions to issues that impact a department or customer.  

  • Ensure safe work practices are implemented and maintained, including local operational guidelines, policies.  

  • Budget preparation and ensure operational activities are within the defined budget.  

  • People management (500+ FTE). Motivate, inspire, and lead team to increase proficiency with our operational processes and procedures.  

  • Capacity balance across European custom service footprint.  

  • Ensure excellent custom experience across Wholesale and Hearing Care partners.  

  • Co-create and deploy best practice in a global context in collaboration with main Custom hubs. 


What do we offer:   

The position offers a unique opportunity to co-create the strategic agenda within Demant and Global Operations and will be driving a significant change management effort across the global organization.  


This is a key leadership opportunity to join a global organization with significant growth strategies, able to provide a stable, highly profitable business with an outstanding reputation and great capability to deliver.  


The position gives the opportunity to impact various parts of the value chain and collaborate in a global context, harvesting global synergies, best practice and overall improve Demant Custom & Service Business. It gives insights into various part of organization and a high impact on how Custom & Service Business operates.   


Partnering with Global Engineering Team to validate and deploy new innovative solutions. This position offers a unique opportunity to liaison between Global Custom Operations and our Customers in a dynamic environment.   


Skills and qualifications: 

  • 5 or more years in a senior leadership role or similar, ideally in a Global Operations and manufacturing industry.  

  • Advanced knowledge of Global Operations management practices.  

  • Extensive knowledge of Global Manufacturing System.  

  • Superior knowledge of multiple operational functions and principles, including finance, customer service and production.  

  • Proficient operational and financial acumen.  

  • Strong ethical leadership abilities.  

  • Experience in working in multicultural environment and stakeholders.  

  • Strong working knowledge of data analysis and performance metrics using business management software.   

  • Ability to streamline or implement new structures and roles that boost speed and efficiency while supporting rapidly shifting business demands. 




Oferty z poniższą klauzulą prosimy przesyłać za pomocą przycisku „Aplikuj”.

Uprzejmie informujemy, że nadesłanych dokumentów nie zwracamy. Jednocześnie zastrzegamy sobie możliwość do kontaktu tylko z wybranymi kandydatami.

Powody, dla których warto z nami pracować:

Zobacz także

Produkcja Aparatów Słuchowych
Operations Director GCO (PL)
Mierzyn k. Szczecina